We always try to convince clients not to use online or e-banking  because in the past much dispute have come up stemming from that fact that online transfer will take your fund away from your bank account immediately once you press the ENTER button, making you think that money is already in Joinfit’s bank account right away, however the fact is that we will not get your payment until at least 24 hours to 48 hours later.

Also 2 out of 5 times our clients mis-write our beneficiary name or account number by mistake, making the payment run a few day round trip around the banking system without touching our bank account at all while the clients insist their payments were already made and demand immediate product arrival, unfortunately not until 5 to 6 days later they will find out that their funds got bounced back to their bank account and only then they realize that the transfer didn’t succeed at all.

Also some other clients always forget to send us NET payment, without clicking “Payee pays all bank and admin charges”.

Given all the above reasons, we ask you NOT to pay us with e-banking or online banking.

However If anyway  e-banking or online banking is the only way you can use to pay us, please make sure you:
a – check all the “fee” options correctly, let us receive net invoice value instead of making us pay any bank charges.
b – input our beneficiary details correctly alphabet by alphabet and number by number according to the email that will be sent to you after your placing an order with us online.
c – don’t press the “Post-date Transfer” button by mistake, press the “Transfer Now” button instead.

If online fund transfer is all correctly done, your payment will clear in our bank account the next day or as late as 48 hours later, please be patient in this period, we will surely ship your purchase out after your payment clears in our bank account.