Privacy Policy

We understand that your privacy is important to you and you care about how the personal data that you provide to us is used.

Joinfit is committed to protecting the privacy of our customers and online shop users. The following information explains how your personal data is collected , processed or used on our website and in the backend.

SECTION 1 – HOW WE COLLECT INFORMATION

When you browe our website and online shop, our system collects your computer’s Internet Protocol (IP) address and provide us with information that helps us learn about type of your machine, internet browser and operating system.

When you make purchase at www.joinfit.hk, as part of the transactional process, we collect personal information that you provide to us, such as name, billing address, delivery address, phone number and e-mail address.

WHAT WE DO WITH YOUR INFORMATION

For example, when sending us questions in the form of email, Facebook messaging, Whatsapp messaging, phone calls, or when completing a purchase, verifying your credit card, filling out our order form, arranging for a delivery, making return or exchange of a purchase etc; your carring out any of these events only grant your consent to our collection and appllication of your personal data for related operation purposes only.

Exceptions:
Only with your permission and additonal consent we may send you e-mails about updates about our latest discounts, promotional offers, new products, and other business related informatoin.”

SECTION 2 – CONSENT

When using our website and online shop, you grant us your consent to our Privacy Policy.

When sending us questions in the form of email, Facebook messaging, Whatsapp messaging phone calls, or when completing a purchase, verifying your credit card, filling out our order form, arranging for a delivery, making return or exchange of a purchase, your carring out any of these events only grant your consent to our collecting and using your personal data for such specific operation purposes only.

If we collect personal data for any other reasons, such as marketing purposes, we will either directly ask for your explicit consent, or provide you with an opportunity to express disagreement.

How can I revoke my consent?

If you want to revoke your previous consent to our privacy policy, you can put forward your request at any time by sending email to info@joinfit.hk or message to Whatsapp 852-51258243

SECTION 3 – DISCLOSURE

Your personal data may be disclosed only if we are required by authorities at the place with lawful jurisdiction or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICE

In general, third-party service providers we hire only collect, use, and disclose your information to the extent necessary to allow them to perform their services .

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. We recommend that you read the privacy policies of these providers for a better understanding of the manner in which your personal information will be handled.

Here are the thrid-party service providers who usually work with us:

SF Express HK Ltd. PayPal, Stripe, Alipay, Wechat Pay.

You understand that certain providers may be located in or have facilities that are located in a different jurisdiction than you or we are.

If you proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are in the Hong Kong and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or you are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

When you click on links on our store, they may direct you to other websites. We are not responsible for the privacy practices of other websites.

We encourage you to read the privacy statements of those other websites so you can understand the way they collect, use, and share your personal data.

SECTION 5 – SECURITY

We are committed to data security. To adequately protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – COOKIES

In order to make our website user-friendly and to offer you a better and more personal experience, we use various types of cookies.

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional – allows Joinfit to store information about your session (referrer, landing page, etc).

_visit, no data held, persistent for 30 minutes from the last visit – used by our website provider’s internal stats tracker to record the number of visits.

_uniq, no data held, expires midnight (relative to the visitor) of the next day – counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks – stores information about the contents of your cart.

_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite – if sign up an user account with us with a password, this is used to determine if the current visitor has access to it.

You understand that if you block all cookies on your browser settings, you may not be able to have access to some parts of our website.

SECTION 7 – AGE OF CONSENT

By using our website, you grant us your consent that you are at least the legal age in your place of residence, or that you are the legal age in your place of residence, and you have given us your consent to allow any of your minor dependents to use this website.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to make changes to this privacy policy at our discretion without prior notice. We recommend you come back to this frequently for updates.

Changes and clarifications of this privacy policy will take effect immediately upon their posting on joinfit.hk. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

In the event that Joinfit is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Thank you for taking the time to go through our Privacy Policy.